Worldwide Express Shipping

FAQs

MY ACCOUNT

Follow these simple steps to Register/Sign Up:

  •  Click LOGIN/ SIGN UP at the top Left corner of the page, next to the My Cart.
  •  Click on REGISTER
  •  Fill the required details
  •  Click on REGISTER
  •  You have now successfully registered with BAAYIAA.com.
  •   To Activate your account, check your registeredemail inbox/spam and activate the account

We are committed to protecting your privacy and we ensure the online privacy and security of all our customers to enhance your overall shopping experience.

'My Account' completely allow you to manage your details on Baayiaa.com

It is easy to update your Baayiaa.com account and to view your order history through 'My Account' any time.

You can,

  •  Manage/edit your personal data like address, phone numbers, and email id.
  •  Change your password
  •  Track the status of your orders

Having a Baayiaa.com account helps you maintain a record of your previous orders, track your current order and makes checkout quicker and easier as your details are already saved in your account. It also entitles you to avail special offers.

There are various benefits of creating an account on Baayiaa.com

  •  You will be eligible for all information like promotions and special offers for registered customers.
  •  You will not have to input the address each and every time for the new orders unless there is a change in address.
  •  You can also review the history of transactions done through your account.

Not an issue. You can always reset your password by providing your email id here: Forgot Password

Incase if you have forgotten which email address you used, then we request you to contact us at our Support Portal with the details you do remember and we will try to help you as soon as possible.

PURCHASE & ORDERING

Shopping from baayiaa.com is easy. All you need to do is, select the product you would like to buy. Create a login or proceed as a guest. Add products to your cart and hit Add To Cart. Then proceed to place your order with the help of a simplified step-by-step process.

Yes, the website sells its products to customers around the world. However note that for Shipping outside India the whole shipping expense will be borne by the customer. Also note that orders outside India need to be placed over phone or Contact us at our Support Portal

After the order has been shipped it becomes rather difficult for us to cancel it. We would request you to cancel your order within 24 hours from the time of order placement. You can conatct us at Support Portal us for further clarification.

You can always track your order status by visiting 'My Orders' section.

On an exceptional circumstance if your order is delayed, a new delivery timeframe will be shared with you. We always request you to check your email for updates.

Yes, you will be able to order more than one of the same item based on the availability. On the order details page, change the numerical value in quantity tab in your shopping cart and update your cart.

This will be a rare occurrence. However, in case you have received a damaged or defective product(s), please notify our Customer care team via mail.

  •  Mention the order Id in the subject line for reference.
  •  Attach a Snapshot/photo of the fault / damaged product(s) indicating it.

Once we receive the mail, our team reviews the damage. We will resolve this in the best way possible for you at the earliest.

All orders are processed and shipped within 4-7 business days for major cities and within 5-10 business days for other locations. The delivery time may vary depending on the delivery location, product availability and other factors that may influence it.

Note: Incase our courier partners do not serve in your location, we will ship the order by registered speed post, and delivery may take 5-10 working days.

If you return/cancel an order, the paid price of the product (including the tax collected) will be credited to you in yourAccount. However convenience charges are non-refundable and hence shall not be refunded.

SHIPPING AND DELIVERY

Based on your selected destination and the shipping methods available, an estimated specific delivery timeframe will be quoted at the time of your checkout. The delivery time may vary depending on the delivery location, product availability and other factors that may influence it.

Usually, all orders are processed and shipped within 4-7 business days for major cities and within 5-10 business days for other locations.

When your package is shipped from our warehouse and is on its way to you, you will receive a shipment confirmation email with your tracking number and the link to track your order. You can also, click on Track Order to do the same by using the details that is given in your shipment confirmation mail.

Yes, we’ll make sure that the delivery is re-attempted the next working day if you can’t collect your order at the first time.

If you suppose that the packaging is damaged/ open/ tampered with, then please refuse to accept the delivery of the package. We request you to reach our customer care team.

EXCHANGE/RETURN/CANCELLATION

Of course! We do exchange bra (Bralette Bras, Cami Bras & Tube bras are not included), Saree, dresses, Pyjama Nightwear Set and Shorts Set, if there is an issue with the size. You can check our return policy here exchange & returns Policy.

In case if you want to return a product, please look at our return policy here exchange & returns Policy.

  •  1. If you need your product(s) to be exchanged call us at 7205106715
  •  2. You can also contact us at Support Portal mentioning the order Id in the subject line for reference. After receiving your request, our customer care team will give you a call and confirm the same.
  •  3. Next, the reverse pick-up will be initiated with our courier partner.
  •  4. Our courier partner will get in touch with you and the pickup can be done within 48hrs of time. Note: We are not responsible for any product(s) that is returned to us by mistake.
  •  5. Once we receive the product(s), it will be observed if it meets our exchange and return policy. If so the process will be initiated.

Note: Product(s) must be returned with the following:

  •  Properly folded & placed as received.
  •  With all tags attached in the original packing
  •  Boxed in their original package
  •  Attachment of the original Invoice slip

Replacement request will be processed as soon as we receive the original product(s) back to our warehouse. Once received, it will take minimum 4 to 7 working days to process the request.

Once we receive the product(s), after checking with or exchange & returns Policy, we will initiate the replacement.

Currently, we pick up products only from selected PIN Codes. You can call us on +91-7205106715 to initiate reverse pickup.

To ensure successful reverse pick-up, return the product(s) in the original condition.

If reverse pickup is not available in your area, you may send us the product(s) through a reliable courier service that has package tracking capabilities. Your exact courier charges will be reimbursed.

PRODUCT

Our Representatives—who are experts in making sure that your acquisition needs are met—can be located by calling Customer Service at (+91)7205106715.

Customer Service can help you directly with international purchases. Additional shipping charges will be added for international delivery. Please call Customer Service at +91-7205106715.

CUSTOMER SERVICE

Our Customer Service Representatives are outstanding individuals who understand the importance of knowing you. Baayiaa customer services are varied and flexible, depending upon your specific needs. If you need to view a sample or find out more about our Apparels, or other products in order to make an informed purchase, we’re ready to serve you.

Our Customer Service Representatives are available from 9 AM to 5 PM Indian Time at +91-7205106715.

USING THIS WEBSITE

We know that your time is very valuable. As a registered user, the time you spend browsing our site and learning about our products can be saved in your Wish List, and you can create multiple Wish Lists for future visits. You can also save carts for impending purchases. You can customize the information that you’d like to receive from Baayiaa regarding your areas of interest.

Another advantage of being an online user is that you become eligible for exclusive discounts and generous offers from Baayiaa.com.

Register Me Today!

If you have entered the correct username/password and you’re still unable to log in, please call Customer Service at 7205106715. We will also remind you of your username and password in case you forget. Otherwise, you can reset your password through our reset portal.

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